Overview

This website is operated by chillnest

Throughout the site, the terms “we”, “us”, and “our” refer to chillnest

chillnest offers this website, including all information, tools, and services, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service

These Terms apply to all users, including browsers, customers, merchants, vendors, and content contributors

If you do not agree to all terms, you may not access the website or use any services

Any new features or tools added to the store will also be subject to these Terms

We reserve the right to update or change these Terms at any time

Continued use of the site after changes are posted constitutes acceptance of those changes

Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products and services

Section 1 – Online Store Terms

You must be at least the age of majority in your state or province of residence

If you are the age of majority, you may allow minor dependents to use the site under your consent

You may not use our products for illegal or unauthorized purposes

You must not violate any laws in your jurisdiction while using the Service

You must not transmit viruses, worms, or destructive code

Any breach of these Terms may result in immediate termination of Services

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time

Your content (excluding credit card information) may be transferred unencrypted over various networks

Credit card information is always encrypted during transmission

You may not reproduce, duplicate, sell, resell, or exploit any part of the Service without written permission

Headings are for convenience only and do not affect interpretation of the Terms

Section 3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on the site is inaccurate, incomplete, or outdated

Site content is provided for general information only

Any reliance on site information is at your own risk

Historical information may be included for reference only

We reserve the right to modify site content at any time without obligation to update it

You are responsible for monitoring changes to the site

Section 4 – Modifications to Service & Prices

Product prices may change without notice

We may modify or discontinue the Service at any time without notice

We are not liable for modifications, price changes, suspensions, or discontinuance

Section 5 – Products or Services

Some products or services may be available exclusively online

Products may have limited quantities

Returns or exchanges are subject to our Return Policy

Product images and colors are displayed as accurately as possible, but accuracy is not guaranteed

We reserve the right to limit sales by person, region, or jurisdiction

We may limit quantities or discontinue products at any time

All product descriptions and pricing are subject to change without notice

We do not guarantee product quality will meet expectations

We do not guarantee errors in the Service will be corrected

Section 6 – Billing & Account Information

We reserve the right to refuse or cancel any order

We may limit quantities per person, household, or order

We may cancel orders that appear to be placed by dealers, resellers, or distributors

We may attempt to notify you if an order is changed or canceled

You agree to provide accurate and up-to-date account and purchase information

You agree to update your information promptly as needed

Please review our Returns Policy for more details

Section 7 – Optional Tools

We may provide access to third-party tools we do not control

Tools are provided “as is” and “as available”

We are not liable for issues arising from third-party tools

Use of optional tools is at your own risk

New tools or features will also be subject to these Terms

Section 8 – Third-Party Links

Some content may include materials from third parties

Third-party links may direct you to external websites

We are not responsible for third-party content, accuracy, or services

We are not liable for damages related to third-party transactions

Please review third-party policies before engaging in transactions

Section 9 – User Comments & Submissions

We may use, edit, publish, and distribute comments you submit

We are not obligated to keep comments confidential or provide compensation

We may remove content we deem unlawful or offensive

Comments must not violate third-party rights or laws

Comments must not contain malware or misleading information

You are responsible for the accuracy of your comments

Section 10 – Personal Information

Personal information submitted through the store is governed by our Privacy Policy

Section 11 – Errors, Inaccuracies & Omissions

Information on the site may contain errors or inaccuracies

We reserve the right to correct errors or cancel orders at any time

We are not obligated to update site information unless required by law

Section 12 – Prohibited Uses

You are prohibited from using the site to:

Engage in unlawful activities

Violate laws or regulations

Infringe intellectual property rights

Harass, abuse, discriminate, or intimidate others

Submit false or misleading information

Upload malicious code or viruses

Collect personal data of others

Spam, phish, scrape, or crawl the site

Interfere with security features

Violations may result in termination of Services.

Section 13 – Disclaimer & Limitation of Liability

Use of the Service is at your own risk

Services and products are provided “as is” and “as available”

We do not guarantee uninterrupted or error-free service

chillnest is not liable for direct or indirect damages, losses, or claims

Liability is limited to the maximum extent permitted by law

Section 14 – Indemnification

You agree to indemnify and hold harmless chillnest and its affiliates from claims arising from:

Breach of these Terms

Violation of laws

Infringement of third-party rights

Section 15 – Severability

If any provision is unlawful or unenforceable, remaining provisions remain valid

Section 16 – Termination

Obligations prior to termination survive termination

You may terminate by ceasing use of the site

We may terminate access at any time for violations

You remain liable for amounts due up to termination

Section 17 – Entire Agreement

These Terms constitute the entire agreement between you and chillnest

They supersede prior agreements or communications

Ambiguities will not be interpreted against the drafting party

Section 17.1 – SMS & Email Marketing

You may receive email and SMS marketing after purchase or subscription

You may unsubscribe at any time

SMS and email may require separate opt-outs

We do not sell your personal information

Section 18 – Governing Law

These Terms are governed by the laws of Australia

Section 19 – Changes to Terms

You can review the latest version of the Terms at any time

Continued use after changes constitutes acceptance

Section 20 – Contact Information

Questions about these Terms should be submitted via the Contact Us page on our website